Call Us: 610.432.2841

Office Policies

  • Missed Appointment Policy

    At Dr. Michael Schiffman's office, your scheduled appointment time is reserved just for you. We try not to overbook appointment times in order to provide excellent dental care and to be sure we have sufficient time to adequately examine you and to discuss your condition and treatment options in detail. We will make every effort to accommodate your scheduling needs. In return, we ask that you help us by keeping your scheduled appointments, arriving on time and notifying us a minimum of twenty-four hours in advance if you are unable to do so. When we receive advance notice of cancellation, we are able accommodate other patients needing care.

    Failure to comply with this policy will necessitate the assessment of the following fees:
    First missed appointment: Our staff will call you to ensure you are all right and ton reschedule your appointment.

    Second missed appointment: You will receive a letter stating this is your second missed appointment and that you have been charged a missed appointment fee $75.

    Third missed appointment: A letter will be mailed informing you that you have now missed three appointments and you have been charged another missed appointment fee $75.

    Further missed appointments: Further missed appointments will require prepayment of your next dental visit at the time of scheduling. If you have dental insurance, you will be reimbursed that amount once insurance makes payment to the claim.

  • Insurance Coverage and Policies

    Our primary goal at our office is to establish a long-term, caring relationship with our patients.

    We participate with Delta Dental Premier insurance. However, we do accept payment from all major dental insurances. Understanding your insurance benefit can be quite challenging. You will be expected to pay your estimated portion at the time of your visit. We will file your claim electronically with your insurance carrier. Please be aware we are only capable of approximating your portion of payment. Insurance companies periodically change benefits without notifying each dental office of these changes. Therefore, this office can only estimate your insurance reimbursement. Remember that no insurance company attempts to cover all dental costs.

    Composite Restorations (White Fillings) on Molar Teeth

    Dr. Schiffman routinely uses white filling material to restore teeth. We prefer to use this material for esthetic reasons, (white to match your tooth, as opposed to being silver or gray). It is a composite material which is chemically bonded to the tooth for strength and ease of repair.

    Some insurance companies pay a percentage of these restorations, and some pay nothing at all. In most cases, they will pay a percentage or only pay the “alternate benefit” for an amalgam restoration on molar teeth.

  • Payment Options

    Cash – This includes money orders & personal checks.
    We also except most major credit cards Visa, MasterCard, Discover, & American Express

    Credit Care – This option offers a separate line of credit to cover large treatment or your entire family's healthcare needs. This credit line can be established & approval usually takes less than 10 minutes online or over the phone. We promote 6 months & 12 months of no interest payments. There is no membership fee. Visit Credit Care for more details.